Privacy Policy

Information we collect

• ✦Name and contact details (email, phone, address) when you place an order
• ✦Payment information — processed securely by our payment provider, never stored by us
• ✦Browsing data (pages visited, time on site) via cookies for analytics
• ✦Communications you send us via email or contact forms

How we use your information

• ✦To process and fulfil your orders
• ✦To send order confirmations and shipping updates
• ✦To respond to your enquiries
• ✦To improve our website and shopping experience
• ✦To send marketing emails — only if you opt in

Sharing your information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (shipping couriers, payment processors) solely to fulfil your order. All third parties are required to maintain the confidentiality of your information.

Cookies

We use cookies to improve your browsing experience, remember your preferences, keep you signed in, and understand how our site is used. If you opt in (at sign-up, on our homepage or a Coming Soon waitlist) we email you about new drops and offers; if you start a checkout but don't finish, we may send one reminder email. Every marketing email has an unsubscribe link, and you can change your preference any time in My Orders. Our own site statistics use an anonymous visitor ID cookie to count visits, pages viewed, items added to bag, and general device type and country — they never include your name, email or address. We also use Google Analytics. You can disable cookies in your browser settings, though some features (like staying signed in) may not work as a result.

Your rights

• ✦Access the personal data we hold about you
• ✦Request correction of inaccurate data
• ✦Request deletion of your data
• ✦Opt out of marketing communications at any time

Contact

For any privacy-related enquiries, message us through the Support page at seenon.com.au/support. This policy was last updated September 2026.