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Shipping
Free shipping on all orders over $150. Every order is tracked from dispatch to your door.
Australia
- ✦Free shipping on orders over $150
- ✦Flat rate shipping of $9.95 on orders under $150
- ✦Orders are processed within 1–3 business days of payment
- ✦Delivery typically takes 10–20 business days
New Zealand
- ✦Same rates as Australia
- ✦Delivery typically takes 10–20 business days
- ✦Customs duties and taxes are the responsibility of the recipient
Order Tracking
Sign in and open My Orders to see your order status and estimated delivery. Once your order ships, your tracking number appears there too. If there's no tracking number within 5 business days of ordering, message us through the Support page at seenon.com.au/support.
Important Notes
- ✦Delivery times are estimates and not guaranteed
- ✦SeenOnHer is not responsible for delays caused by couriers or customs
- ✦Ensure your shipping address is correct before placing your order — we cannot redirect parcels once dispatched
- ✦Shipping costs are non-refundable unless required under Australian Consumer Law
Questions?
Message us through the Support page at seenon.com.au/support and we'll get back to you as soon as possible.